Wireless Statistics show a lot of Errors and Failures

[Paul_Stange]

Hello,

I need some help interpreting the output of the Wireless Statistics.
We see a lot of generic "Errors" "ACK Failure" "Retry Count" and I have no clue, what could cause them. In general the clients have connectivity to the Wifi but sometimes they don´t get any data across the link. We see that they sometimes have a loss when doing a ping. I´m not quite shure where to start here.

Thanks in advance!

[Tomasz]

Hi Paul,

There is a "Channel Inspector" in Reports, could you please take a look over there?
If the AP is not loaded with clients, it might be due to amount of SSIDs or other interferences on the same channel or adjacent ones. This could be another thing to look at.

Kind regards,
Tomasz

[Paul_Stange]

Hi Ron,

here it is.

[Ronald_Dvorak]

And the screenshot please - that could sometimes tell you a lot.
Here a very bad example, channel util on radio 1 on max which could result in a lot of errors.

[Paul_Stange]

CLI # show ap_inventory
Name:
AP002
Serial: 15430817085H0000

Desc: TKP1 Kabel 2 auf Port 9

Location: P-Halle

Role: Access Point

Software: 10.41.10.0014

Hardware: Wireless AP3805i Internal
Port: esa0

Wired MAC: D8:84:66:31:CE:D6

Poll Timeout: 15

Poll Interval: 3

Persistent: off

LBS status: enabled

Power/LAN: Normal
PS:N/A
Port1:N/A
Port2:N/A
Config Override
LAN1:1G FDX

Tunnel MTU: 1500

Broadcast Dissoc: off