10.2r4 firmware causing AP650's to lose connectivity?

[KevinP1]

Okay, I don’t know what’s happening here but this isn’t looking pretty. All of our AP650’s are losing connectivity multiple times throughout the day. 

Look at this! Some AP’s will only do this once or twice and others are doing it often, like this ? There’s nothing indicating any type of error or issue. We didn’t have this problem on firmware 10.09rb.

I have a case open with GTAC, but are we the only ones seeing this issue?

[KevinP1]

@Sam Pirok Hey Sam, any progress? My GTAC ticket hasn’t updated since the 28th of January, and that didn’t provide any additional information either.

[Hans_SD44]

I am rolling back one of my APs to 10.2r3 and will update tomorrow if the reporting still shows any dips in memory use.

[SamPirok]

Hey everyone, I really appreciate your patience, I know this is critical. Our engineers are still looking in to this but they are recommending that we try HiveOS 10.2r3. Has anyone already tried that version? I see a few other versions listed here but not that one. If no one has tried it yet, could you please try that version on a few APs to see if that helps things stabilize?

[SamPirok]

Good morning all. My apologies, I was talking directly with Kevin on Friday, I meant to update this thread as well but obviously missed that goal. We do still have an engineering team actively working on this, unfortunately they had no significant updates to share on Friday. I’m still waiting for most of the team to come online this morning (they are based in California for the most part), and I will share an update here with what I find out. 

[Hans_SD44]

@Sam Pirok How about on this Monday instead?