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‎01-21-2022 11:55 AM
Onboard Failure
- 01301607072787A stake record of the device was found in the redirector.
The AP had been previously connected to HiveManager, but has been most recently used as a standalone AP. Can this serial number be unlocked so it can be added please?
Solved! Go to Solution.
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‎01-21-2022 01:47 PM
Hello Mike,
We found the device was associated with an XIQ account created by your email, mihurley@niagaracollege.ca - we will remove this device and try adding it again.
Regards,
Benjamin Tam
Senior Technical Support Engineer / Extreme Networks
Btam@extremenetworks.com
Office 1-800-872-8440
ExtremeNetworks.com
Advance with Usâ„¢
- Mark as New
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‎01-21-2022 01:47 PM
Hello Mike,
We found the device was associated with an XIQ account created by your email, mihurley@niagaracollege.ca - we will remove this device and try adding it again.
Regards,
Benjamin Tam
Senior Technical Support Engineer / Extreme Networks
Btam@extremenetworks.com
Office 1-800-872-8440
ExtremeNetworks.com
Advance with Usâ„¢
