AP410C Firmware Update Problem on Cisco 3560 100Mbit and AF Power

[s_vey]

Hi everybody!!

Last week I noticed a problem updating the AP410C. I try to explain it.

- AP410C with version 10.2.1
- Cisco 3560 Switch with 100 Mbit Port and AF Power
- AP runs without problems.

When I update the AP to version 10.3.4, the AP keeps booting in a loop. It doesn't start anymore. Even disconnecting from power is of no use.
If I then attach the AP to a 1Gbit port with AT power, the AP boots and runs again.

I tried to recreate the problem in my LAB. I took a non-manageable Netgear Switch 100Mbit with AF Power. I can up- and downgrade the AP as I want, it always boots up. The AP only seems to have the problem with the Cisco switch.

Has anyone had the problem before or is there information about it?

best regards
Sebastian

[SamPirok]

Hi Sebastian, I ran this past some of our XIQ technicians and they requested we open a case for this if possible. Would you be able to open a support case on our Extreme Portal (under Support> Case Management)?