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Network dropouts

Network dropouts

kdn
New Contributor II

Can anyone explain what these black dots mean for dhcp? Every time we have a user report a drop off we can coincide these with a "dhcp did not occur" in this case the user is sitting at the desk, not moving and it seems like a roaming across Ap's has occurred but the user experiences a loss of network for minutes at a time.

trying to understand what is causing this?

 

5 REPLIES 5

DeVoID
Valued Contributor

Have you tried to Enable/Disable "Inter-Station Traffic" setting... Go into your SSID, then click on Additional Settings  >>>Optional Settings >>> Customize and you will see a checkbox there for that Inter-Station Traffic.  Check or uncheck it, push it out (Not sure if you will have to do a full Push or a Delta, maybe try a delta to a single AP), and see if that goes away.  Let us know how it goes please.  Thanks,

GTM-P2G8KFN