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Old AP230 running 6.1r5 trying to upgrade, error

Old AP230 running 6.1r5 trying to upgrade, error

Angel_E_
New Contributor

Hello, 

     I see this question asked multiple times. I have an AP230, fresh out of the box but with an old fimware on it. Everytime to try to upload a firmware through the Web interface or via TFTP, I get the following errors:

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AH-136480#save image tftp://10.1.211.54:AP230-6.5r12.img.S
Do you really want to update image?(Y/N)y
mode set to octet
Connected to 10.1.211.54 (10.1.211.54), port 69
getting from 10.1.211.54:AP230-6.5r12.img.S [octet]
Received bytes: 27930 KB
Received 28600792 bytes in 177.6 seconds [1288230 bit/s]
System successfully tftp 10.1.211.54 server. rc=0(0)
Image platform type error!
The format of image is incorrect!
ERROR: Save image failed!

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I’ve tried 6.5r12, 6.5r3… and nothing seems to be accepted. The Extreme Cloud interface says I should upgrade to at least 6.1r6, but I can’t find that anywhere on the download site.

 

Currently running:

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Version:            HiveOS 6.1r5 release build1696
Build time:         Thu Mar 27 02:45:26 UTC 2014
Build cookie:       20140326-2453
Platform:           AP230
Bootloader ver:     v0.0.2.21
TPM ver:            v1.2.37.17

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 How can I move forward with this. I literally just had to do the same thing with another AP about a week ago. That one I had been able to TFTP 6.5r3 up to it, and then stagger through the rest of the updates successfully. I have already tried hard-resetting this additional device at least once.

 

Help would be appreciated, thank you!

~Angel

1 ACCEPTED SOLUTION

SamPirok
Community Manager Community Manager
Community Manager

Hi Angel, I’ve emailed you directly with instructions on how to find the firmware files you need. With devices on firmware versions older than 6.1r6, we need to go to 6.1r6 first, then 6.2r1. After that you can jump to any later firmware version. Hope that helps!

View solution in original post

12 REPLIES 12

SamD
New Contributor

I was able to update successfully using the provided firmware. Now happily running HiveOS 10.0. Thank you so much!

SamD
New Contributor

Thanks! I got your email and I’ll try updating.

SamPirok
Community Manager Community Manager
Community Manager

Hi Sam, absolutely, I’ve emailed you the instructions on how to get the firmware files you’ll need just now. Please let me know if I can clarify anything! 

SamD
New Contributor

@Sam Pirok Is there any chance you could send me those firmware files as well? I have an AP230 on 6.1r5 and am having the same issue trying to upgrade it to a newer version.

 

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Sam Doran

Angel_E_
New Contributor

Hello again, 

    Just updating my previous note, with your instructions I have successfully upgraded the firmware on the older AP230 to v10.x, and are now happily managed by the Extreme cloud. 

    I would like to note that, while I was able to use a web/http interface to implement the 6.1r6 FW update successfully, the subsequent updates needed to be completed via SSH & TFTP. After the initial update, I received ‘ERR_SSL_VERSION_OR_CIPHER_MISMATCH’ errors trying to connect via the web interface. No amount of tinkering with SSL security settings in my various browsers allowed me to proceed using that method. 

    Regardless, the problem is resolved, and I’ve handed the instructions to the rest of my team as we move forward with phasing out the rest of our AP330s. 

 

Thank you, 

~Angel

GTM-P2G8KFN