Our company tablet users getting disconnected frequently in a particular network. I need help to narrow down the problem. so far collected the debug data and tech data. Anyone help me.
1 ACCEPTED SOLUTION
I see high collision in 2.4Ghz and for 5 Ghz it is good.Technically if it is connected through 5 Ghz the connection will be good.
I have verified there was few options enabled by my colleague to increase the sensitivity of the connection that technically caused problem. Good intention led to misery unknowingly.
Disabled the suppress response to broadcast probe by
(>) reducing response to certain client devices
And also disabled exclude channels
And customized Radio and Rates by ignoring 2 Mbps 6 Mbps 9 Mbps as NA
After doing above changes the connection is stable and no one reported any issue for last 3 days.
And issue is resolved now.
You can check under Configure->common objects->policy->radio Profiles->Chose you profile.
There should be an entry like this:
You could increase the number
