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Use Policy Acceptance page does not fit on smartphones

Use Policy Acceptance page does not fit on smartphones

MI
New Contributor III
Hello,
I have configured a captive portal with a Use Policy Acceptance page. The page is poorly displayed on smartphones (double scrollbars, no line breaks, ...)
How can this be improved?

AP: AP305CX,
OS Version: 10.3.4.0 (10.3r4)

Thank you in advance.

Kind regards

M I
8 REPLIES 8

SamPirok
Community Manager Community Manager
Community Manager
I believe we would need to open a support case to document the issue so we can get our engineering team to work on a fix for this. Would you be able to open a support case on our Extreme Portal?

MI
New Contributor III
I've no direct support access, but I can contact our Extreme partner regarding this.

SamPirok
Community Manager Community Manager
Community Manager
Thanks for explaining, yes if you could contact your partner and ask them to submit the case on your behalf that would help. It will help if they can attach a screen shot of your CWP like you've shared on this post, so our engineers can see what you are seeing and start trying to replicate the issue in our labs.

MI
New Contributor III
The support case was without success. The engineer told me that the CWP works as designed. I should use a shorter text / I have to accept the problem.
GTM-P2G8KFN