Use Policy Acceptance page does not fit on smartphones
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‎01-26-2022 09:36 AM
Hello,
I have configured a captive portal with a Use Policy Acceptance page. The page is poorly displayed on smartphones (double scrollbars, no line breaks, ...)
How can this be improved?
AP: AP305CX,
OS Version: 10.3.4.0 (10.3r4)
Thank you in advance.
Kind regards
M I
I have configured a captive portal with a Use Policy Acceptance page. The page is poorly displayed on smartphones (double scrollbars, no line breaks, ...)
How can this be improved?
AP: AP305CX,
OS Version: 10.3.4.0 (10.3r4)
Thank you in advance.
Kind regards
M I
8 REPLIES 8
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‎01-27-2022 09:13 AM
I believe we would need to open a support case to document the issue so we can get our engineering team to work on a fix for this. Would you be able to open a support case on our Extreme Portal?
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‎01-27-2022 09:34 AM
I've no direct support access, but I can contact our Extreme partner regarding this.
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‎01-27-2022 11:01 AM
Thanks for explaining, yes if you could contact your partner and ask them to submit the case on your behalf that would help. It will help if they can attach a screen shot of your CWP like you've shared on this post, so our engineers can see what you are seeing and start trying to replicate the issue in our labs.
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‎02-22-2022 08:56 AM
The support case was without success. The engineer told me that the CWP works as designed. I should use a shorter text / I have to accept the problem.
