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Why is Status >> Advanced Channel Selection showing wifi0 disabled

Why is Status >> Advanced Channel Selection showing wifi0 disabled

systemscsn
Valued Contributor

Hi,

 

If i click on an AP, it is showing devices connected to wifi0 and wifi1, here is a screenshot of that:

 

fb8950243a974126867ff7c05a3cf96a_758eca9b-9ac8-48c6-8bf7-85ca2393e83b.png

 

But if i select the AP and then go to Utilities >» Status » Advanced Channel Selection, it is showing wifi0 as disabled - link down, shown here:

 

fb8950243a974126867ff7c05a3cf96a_633bc402-4a33-4793-b5e2-353878559e9f.png

 

So if wifi0 Up or down? Why is that showing wifi0 as Disabled (Link Down), and yet clicking on an AP, shows devices on both wifi interfaces?

 

We disabled 2.4ghz on the AP650 Template, and replaced it with 5ghz, this is what it looks like:

 

fb8950243a974126867ff7c05a3cf96a_3d398632-9e94-4ddd-8999-a2c9cf8fc742.png

 

Any ideas on that?  otherwise ill open a support case (just as soon as i close one thats currently open).

 

thanks in advance.

 

Jason.

16 REPLIES 16

SamPirok
Community Manager Community Manager
Community Manager

Would you be able to send tech data from the AP to me at community@extremenetworks.com so I can review a few things for you?

systemscsn
Valued Contributor

When I checked an AP that I knew had quite a few clients on it, I see this:

 

a69e548a7a574b3595c86647baec439a_e9c31a6a-5d64-4642-8927-74cf6779cb80.png

Why are there zero connected devices to wifi0…… ?

 

Any ideas?

 

thanks,

J

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