AP-7522-67030-WR access point doesn't connect to the internet

[Manuel_Zablan]

Our Standalone access point (AP-7522-67030-WR with Wing V.5.9.1.2-006R) doesn't connect to the internet when using RF scanner (MC92N0 WIN CE 7.0) or any Android phone or Tablet.
But I can search the internet when using an i-phone or desktop WIN 10 pc with this AP 7522 WIFI connection. I am wondering if this is a firmware upgrade issue or some other setup issue?
Has anyone experienced this before or please share your thoughts on how to resolve this issue?

FYI: AP7522 is setup as Standalone with Static IP/ Default Gateway IP/ DNS IP.
WLAN is setup with WPA2-Personal/AES encryption.
All devices are configured as DHCP. to connect to AP7522 WIFI.system.

[Manuel_Zablan]

Hi Andy,

The RF scanner device error message is "The page cannot be displayed" with Cannot find server or DNS Error on Internet explorer, while the tablet error message is the timeout error on Chrome.
AP event history window does show the handshake to AP radio (connection completed/successful) on the iphone and desktop devices but no history of the devices that couldn't connect.
All devices are showing AP radio/WiFi as "connected", but going to google site was only successful on the 2 devices I've mentioned.

[aholden]

Hi

The first thing to check is to confirm that the devises are connected and authenticated

If you log into the cli of the AP and do a show wireless client, It will list all the devices on the AP and their status. A status of "DATA READY" is what you want.

You can also do a "show event-history". You may need to scrol down a bit, but you ca see when the device tries to connect and authenticate