AP 8533 Continuously Restarting? How to solve this?

[aalvarez1]

Good afternoon, the AP 8533 restarts constantly. We have tested its wiring, PoE, port change and still restarting. Any solution?

[silmic05]

We had similar issues with AP8432 (same chipset is in use).

How old is the device? Do you have the serial number of the AP?

[Christopher_Fra]

If the AP is under entitlement (current support contract), I strongly advise getting a support case generated if the following does not mitigate the issue. 

The following is a Knowledge Article to get the AP configured for 802.3af via CLI:

https://gtacknowledge.extremenetworks.com/articles/How_To/000045385/?q=Wing+5+AP8533+power&l=en_US&f...

The following is a Knowledge Article on AP Power Management for the AP8533:

https://gtacknowledge.extremenetworks.com/articles/Q_A/000044218?q=Wing+5+AP8533+power&l=en_US&fs=Se...

[aalvarez1]

Dear, the AP is directly connected to a SW-X440-G2, the port is delivering 802.3 af-only. The current firmware version is 7.3.0.1 and previously had 5.9.0.1. The AP is in independent mode. We are using the AP, about a month ago and in these last two weeks starting to fail repeatedly, it has big packet losses.

[Christopher_Fra]

What version of firmware is the AP8533 currently running?

Is the AP being powered via 802.3af or 802.3at?

Is the AP adopted to a wireless controller or virtual controller?