02-12-2020 06:23 PM
Good afternoon, the AP 8533 restarts constantly. We have tested its wiring, PoE, port change and still restarting. Any solution?
02-13-2020 06:53 AM
We had similar issues with AP8432 (same chipset is in use).
How old is the device? Do you have the serial number of the AP?
02-12-2020 07:55 PM
If the AP is under entitlement (current support contract), I strongly advise getting a support case generated if the following does not mitigate the issue.
The following is a Knowledge Article to get the AP configured for 802.3af via CLI:
The following is a Knowledge Article on AP Power Management for the AP8533:
02-12-2020 06:38 PM
Dear, the AP is directly connected to a SW-X440-G2, the port is delivering 802.3 af-only. The current firmware version is 220.127.116.11 and previously had 18.104.22.168. The AP is in independent mode. We are using the AP, about a month ago and in these last two weeks starting to fail repeatedly, it has big packet losses.
02-12-2020 06:26 PM
What version of firmware is the AP8533 currently running?
Is the AP being powered via 802.3af or 802.3at?
Is the AP adopted to a wireless controller or virtual controller?