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AP7632 model-incompatible country-code

AP7632 model-incompatible country-code

nsoz
New Contributor

Hello,

Looking at the logs, I receive the following error and as a result, the Radio's stay off.

IMG versions are identical on the RFS as is on the AP, this has not fixed the issue

RFS4000 version 5.9.8.3-003R

AP7632 version 5.9.8.3-003R

 

Any ideas on how to fix this?

2 REPLIES 2

Christopher_Fra
Extreme Employee

Can you please provide the complete model number of the AP7632 (US or WR)? The AP model must be supported in the Country that is configured in the Rf-domain (RFD) that the AP7632 is mapped to.  Since you are seeing "model-incompatible country-code", this tells us that the model is not supported in the Country that is defined under the RFD, which is why the radios are not enabled.

ckelly
Extreme Employee

What is the error message in the log?

GTM-P2G8KFN