AP7632i randomly shutdown for several hours

[Odenz]

Hello,

We have an issue with 7632i access points, they just keep disconnecting randomly, some of them connect back after few hours, some never until we physically disconnect/connect them back.

-We are using one AP as a master
-the firmware running is 7.3.0.1
-when AP disconnect, the SSID dissapear, LEDs keeps blinking normal ( Green and amber every 3 seconds ).

-We used a power supply on one of the AP to eliminate PEO issues.

[Christoph_S]

Hello,

Check the smart-rf policy and make sure that Select Shutdown is disabled. 

APxx#show run smart-rf-policy <policy-name>
smart-rf-policy default
 no select-shutdown
 no smart-sensor
 smart-sensor auto-trigger
 smart-sensor band smart-band-5GHz
 smart-sensor tri-radio-only

If “Select Shutdown” is enabled, please disable. 

Moreover, please upgrade to 7.5.1.2.

Thank you,