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captive portal wing 5.8.6

captive portal wing 5.8.6

Phil_storey
Contributor
I have setup a captive portal using the controller as the radius server, I can see the wifi and it prompts me for a username and password, I enter the details but it returns with wrong password

Not sure whats going on, is there a command to make sure the radius server is running on the controller ?

in the events I see the following

c867f42bcea34b868930b455bed98e91_RackMultipart20180618-101883-txhzgi-Passworderror_inline.jpg



And looking at the events I seeing loads of this error for the other WIFI networks we have along with duplex mismatch errors < but these seem to be new, I have never seen this many

c867f42bcea34b868930b455bed98e91_RackMultipart20180618-51999-1qhj0ud-mismatch_inline.jpg



1 REPLY 1

aholden
Extreme Employee
Hi

There are a couple of thing you can check.

Did you define the RADIUS service under services on the Controller. This need to be applied.

Check that the date and time on the controller and APs are current. When setting up a CP user in the Radius server, you need to supply a start and end time.

Lastly, review the EVENT-HISTORY. you may see some errors defined.

If you are still having a problem, please open a case with SUPPORT

GTM-P2G8KFN