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Crash without reboot

Crash without reboot

BigAlambic
New Contributor

Hello.

We have two RFS7000 with ~90 AP650 on 5.4.0.0-047R firmware.

Link ge1 on the APs doesn’t go down, and up time not goes to zero. But on Flash appears crash dump file with one line (mac-address vary) and useless as for understanding core dump.

 

%USER-0-EMERG: Unspec[4004]: rim: ASSERT FAIL [mgmt.c:515: sending management frame to AC-3F-A4-43-16-E2 when it is in [Roaming] state] Aborting…

 

And onother one strange line in log

%DAEMON-1-ALERT: init: process '/usr/sbin/rim -d' (pid 20679) exited. Scheduling for restart.
 

Crashes appears every  10-15 min on one of AP randomly.

Maybe someone had ершы problem?

 

1 ACCEPTED SOLUTION

Christopher_Fra
Extreme Employee

As Rob detailed, you are on very old firmware and strongly advise upgrading to the last firmware release for the EOSL RFS7000, which is v5.8.5.1-003R. RIM stands for “Radio Interface Module” and there have been a few fixes to RIM since v5.4.x.x:

 

Once upgrade as been completed, you can delete the crash files on the devices using the CLI command from the RFS7000:

 

enable [enter]

remote-debug clear-crash-info rf-domain xxxxx [enter] (x represents rf-domain name)

 

View solution in original post

3 REPLIES 3

BigAlambic
New Contributor

Thanks for reply.

Agree, it’s high time for upgrade.

Christopher_Fra
Extreme Employee

As Rob detailed, you are on very old firmware and strongly advise upgrading to the last firmware release for the EOSL RFS7000, which is v5.8.5.1-003R. RIM stands for “Radio Interface Module” and there have been a few fixes to RIM since v5.4.x.x:

 

Once upgrade as been completed, you can delete the crash files on the devices using the CLI command from the RFS7000:

 

enable [enter]

remote-debug clear-crash-info rf-domain xxxxx [enter] (x represents rf-domain name)

 

RobertZ
Extreme Employee

You are on super old firmware, upgrade is recommended.  I believe that fw v:5.8.5 is last firmware for rfs7k. 

GTM-P2G8KFN