Extreme Networks

Try the method illustrated in the below article: How to factory reset WiNG AP650 or AP6532

I think you are at the wrong company, our WING devices are enterprise wifi i think you're looking for this: https://rletech.com/our-products/facility-monitoring-systems/wireless-building-monitoring-systems/wing-mgr/

#service show nsight client-log Wed Aug 17 08:28:24 2022 nsight client idle for 10min, sending ping Wed Aug 17 08:18:20 2022 nsight client idle for 10min, sending ping Wed Aug 17 08:08:18 2022 sending event data Wed Aug 17 08:01:17 2022 sending event...

The AP310C-1/AP410C-1 should be currently supported on XIQ. This support went into XIQ last quarter.

Can you give us (GTAC) a call,  For the support toll-free number in your country: www.extremenetworks.com/support/contact