Factory reset AP6521

[sebleger]

Hi everyone, I did an update that "killed" 2 of my APs. I tried everything to adopt them with another AP or the RFS4000 but nothing to do. I would need a skyjack in order to get the S/N or to replace them. Anyone has a trick to factory reset them without serial number or to adopt them without IP? I have login information but lost the IP.

Please help!

Thank you!

[BrookeB2]

Great article! I realized these are my favorite kinds of GI articles. Enough news and reviews, more stuff like this! Let the writers get creative!

Quest Diagnostics Appointment

[Christoph_S]

If the secondary zeroconfig IP address is still configured you may be able to access the AP via said IP address. 

Here are the instructions on calculating the zeroconfig IP address: https://extremeportal.force.com/ExtrArticleDetail?an=000081445

Subnet mask is /16 and not /24. 

But you will at the very least require the MAC address for above.  

Have you tried the AP discovery tool: https://extremeportal.force.com/ExtrArticleDetail?an=000084440&q=AP%20Discovery%20Tool

BR

[rbarden]

I would use Wire Shark to figure out their IPs. Put the monitor on, and power cycle the units... you'll see them come up, I would expect with a 169.254.x.x address. Hope that helps...

[sebleger]

Their IPs shown in AP Discover Tool are 0.0.0.0