how to download the firmware for RFS6000

[Networkcare]

I have to upgrade firmware for the console RFS 6000 to permit resolve problem "incompatible country code" with AP-7522-67040-1-WR. In my console are installed other access point Ap621 and Ap7522 (EU). I need a firmware version that permit to fix problem and run corretly the other Access Point.

I have registered an account on the portal but not the permit to download the firmware.

What I must do to resolve this?

[Ron_Galien]

In regards to your two new access points you just purchased, they are covered under an inititial 90 day software warranty period which entitles you to obtain GA Release (General Availabilty) software releases during this timeframe from our Extreme Networks Support Portal:

https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-get-access-to-Extranet-for-for-firmware-and-configuration-guide-downloads

Optional:

1. You can order a one time software download on a per incident basis billable cost of $575 by model

Hope this helps

[Networkcare]

Thank you for replying.
The warranty on the RFS6000 is out of date and not have maintenance, but I'have bought two new access point AP-7522-67040-1-WR.
Have I the right to download the firmware compatible with the new access point?

[Ron_Galien]

Hello Networkcare,
Here is a good KCS - Knowledgebase article we wanted to share that covers this subject matter:
https://gtacknowledge.extremenetworks.com/articles/Q_A/What-WiNG-version-allows-using-EU-country-codes-in-WR-domain

For the noted firmware upgrade requires entitlement:
https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-get-access-to-Extranet-for-for-firmware-and-configuration-guide-downloads

Hope this helps ?