i am not able to create New Admin credentials to login into our wireless controller, my wireless controller is identifier

[ompal_singh]

i am  not able to create New Admin credentials to login into our wireless controller, my wireless controller is identifier please share the document 

[Ronald_Dvorak]

I’ve the same software running on my V2110 small but I’m not able to reproduce the issue.

Not sure whether that changes anything but I’d try a controller reboot.

Or you’d contact the GTAC so the experts could take a closer look.

-Ron

[ompal_singh]

i used another name still is showing same error please let me know how to resolve this issue

[Ronald_Dvorak]

Does it work if you use a other name ...because the error is user already exists.

Could you try i.e. user1

[ompal_singh]

please find the below