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Iphone Issues

Iphone Issues

twell
New Contributor

Hello!
I would like to know from those of you who live in the "Extreme" world if you have ever had disconnection problems with iPhones (13 / 14 / 15/ - iOS 18.4). The APs are from the 410c line. The problem occurs intermittently and has these symptoms: The connection "freezes", where for example a message sent via WhatsApp is pending sending, in a network test using Network Analyzer installed on the client device, pinging some DNS and the gateway itself, there is no response, making it necessary to turn off the WiFi and turn it back on, thus, performing a new authentication, it works again. The network uses 802.1x in conjunction with NAC (Cisco). I´ve seen some documentation "workaround" like that: https://extreme-networks.my.site.com/ExtrArticleDetail?an=000103899&q=clients%20with%20intermittent

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