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Issues upgrading AP7502 from my controller

Issues upgrading AP7502 from my controller

Yolanda_Ayala
New Contributor II

‎07-15-2018 12:21 AM

Hi,
I have a RFS40000 controller with some adopted APs (models 6511, 6562,7502 & 7562). My firmware on all of them is 5.8.6.0-011R.
I added an AP7502 which has the firmware 5.8.4.0-034R, I am trying to upgrade that AP from my controller but I receive the following error: "update error: unable to get update file, ftp/openssl/tar". What is wrong? Do I need to do something else before upgrading that new AP7502?
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2 REPLIES 2

Yolanda_Ayala
New Contributor II

‎07-16-2018 11:41 AM

Thanks Michael
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Michael_Elin
New Contributor

‎07-15-2018 05:47 AM

Hello, Please check 7502 image available on controller with "show device-upgrade versions". In case it missing - find appropriate ap7502-5.8.6.x-0xxR.img on portal than upload it to controller with "device-upgrade load-image ...". Check flash space availability with "sh file systems" first. Re-adopt or reload APs to start upgrade. Regards, Misha
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