Looking for AP510i firmware for used AP

[al4nw31]

Hey,

I looked around, and support informed me that I would not be able to obtain firmware through their support portal. Would there be another way to obtain firmware for this AP? It’s currently on the LEAN firmware and I just want to upload a full firmware so I can run it as a standalone AP.

[Adam_Minowski]

If you just bought the AP from outside of Extreme channel, then there is basically close to zero chance to get any firmware or support for such product. 

Please read following:

Extreme Networks Grey Market Advisory

[al4nw31]

They haven’t responded :/.

[StephanH]

Hello,

the easiest way is to clarify that with the Extreme sales team. Please provide your serial number to your  sales request, too.

You can reach out the salesteam here:

https://www.extremenetworks.com/contact-sales/

[al4nw31]

I was denied when I tried to apply for an account, saying that I could not apply for an account without a first-party purchase.

I saw other forum posts indicating that maintenance support would be available in this circumstance. Am I mistaken?

To clarify, I would be more than happy to pay for a maintenance contract, however, I have not been able to do so.