12-16-2020 10:31 PM
Buenas tardes, me pueden ayudar indicandome si hay alguna forma de configurar los AP 7662 y 7632 de forma que si la controladora falla, estos se mantengan funcionando, ya que tenemos el detalle de que al fallar la controladora los AP se caen tambien
Saludoss!!!!
12-23-2020 10:46 PM
De acuerdo muchas gracias por su valioso apoyo, lo revisamos y les damos retro, aunque en nuestro caso el detalle no es en los usuarios de portal cuativo es en los usuarios en la red wifi “normal” de la vlan 20
Saludos!!!
12-18-2020 07:46 PM
I believe this is due to the user database which is on the controller. So when the controller is down, so is the user database which will prevent new users from registering via captive portal.
For redundancy options please refer to the this article under Configuration – Database (CLI Only)
Rgds
12-17-2020 10:59 PM
Hello Adrian,
These APs should be able to operate independently from the controller, unless, as Sam said they are relying on the controller for some type of service.
It is not clear what exactly happens to the APs when the controller is down, do the wireless client drop? Are the APs unreachable? Is the SSID not broadcasting? Please elaborate on this point.
You can start here:
1 - Make sure that the DHCP server is local to the APs and not the controller
2 - Make sure that the wlans bridging is set to local and NOT tunneled.
3 - Make sure that each AP has an IP address/DGW/DNS (not layer 2 adoption):
#show IP int br
#show IP default-gateway
We may need to see the config from one of the APs to determine why this may be happening.
What type of controller are you using.
Rgds,
Chris
12-17-2020 03:57 PM
Thank you for your prompt response, but in our case the APs completely lose the service, we want to know if there is any parameter to review or any test that we can perform for this problem.
We don't have Radius or something like that that can affect the network if the controller goes down
Cheers!!!