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Missing login info AP7522

Missing login info AP7522

KRA-1
New Contributor

We have a costume who has not got  there wireless info anymore.

Like login and password to the Aps

Do I have to go to every single Ap and make a Factory Default?

The got size in Denmark,UK and in Spain.

Best Regards,

Kim

 

1 REPLY 1

Christoph_S
Extreme Employee

Hello KRA-1,

The short answer is yes. https://extremeportal.force.com/ExtrArticleDetail?an=000088457

If the APs are adopted by a controller or virtual controller and if you have a copy of this controllers config, you can change the admin password to cleartext (password 0) or create a new user with superuser role, reset the controller and reload the config into it 

BR,

Christoph S.
GTM-P2G8KFN