New APs - AP310/410/i/e are ignoring manual power settings

[MichalK]

We are experiencing issues with new APs and old MCs ( article on GTAC did not help) and we've noticed that radios often use max power at 10, occasionally 13 and very rarely 18 regardless of what is configured in Smart-RF policy and even ignores manual overrides. We even try not to use Smart-RF policy at all but it was still the same. Also CLI command "show wireless regulatory device-type ” doesn't show any info for these APs for any country - not sure if it's related or not. 

Tested FWs 7.5.1.3 and 7.5.2.0

Any help appreciated 

[MichalK]

Thank you. Looks much better now. We usually do not use other than Extreme antennas but when we tried to change antenna gain on interface radio before (without changing/setting antenna-id ) it didn't help. I would expect same result from it as from antenna-id option.

[Ovais_Qayyum · Accepted solution]

APs that run WiNG7 use a new regulatory table. If using external antennas, you need to specify the antenna model in the AP profile/device config, only then the AP would be able to make correct power calculations and Smart-RF will work correctly. 

Check different antenna groups and pick the antenna that is installed on the AP:  

Lab-VX(config-profile-AP410-AnyAP)#antenna-id external group-1 ?
  ah-acc-ant-ax-kt    AH-ACC-ANT-AX-KT Dual Band, 2.6dBi/4.2dBi
  ai-dq04360s         AI-DQ04360S Dual Band, Four Input Omni, 36 Inch Cable
  default             Internal antenna for internal SKU, auto select antenna
                      for external SKU
  ml-2452-apa2-01     ML-2452-APA2-01 3dBi/4.85dBi, dual band, black
  ml-2452-apa2-02     ML-2452-APA2-02 3dBi/4.85dBi, dual band, white
  ml-2452-hpa5-036    ML-2452-HPA5-036 3dBi/5dBi, dual band, outdoor, white
  ml-2452-hpag4a6-01  ML-2452-HPAG4A6-01 4dBi/7.3dBi, N-type male, dual band,
                      outdoor, white
  ml-2452-hpag5a8-01  ML-2452-HPAG5A8-01
  ml-2452-pna5-01r    ML-2452-PNA5-01R 2.4/5 GHz, Outdoor, Panel, 5 dBi, Beam
                      Width: E-Plane: 65 degrees, H-Plane: 120 degrees
  ml-2452-pna7-01r    ML-2452-PNA7-01R 8/12dBi 68deg Panel
  ml-2452-pta4m4-036  ML-2452-PTA4M4-036 4dBi/5 dBi, 4 port, dual band
  ml-2452-sec6m4-036  ML-2452-SEC6M4-036 DUAL POLARIZED DUAL BAND WIDE BEAM
                      DIRECTIONAL ANTENNA WITH 36 INCH CABLE
  ws-ai-2q05060       WS-AI-2Q05060 2.4GHz 60 DEG Sector
  ws-ai-5q04060       WS-AI-5Q04060 4dBI 60DEG SECTOR
  ws-ai-5q05025       WS-AI-5Q05025 5dBI 25DEG SECTOR
  ws-ai-de07025       WS-AI-DE07025 6.5/5DBi 25DEG sector
  ws-ai-de10055       WS-AI-DE10055 10/6DBi 55DEG sector
  ws-ai-dq05120       WS-AI-DQ05120 DUAL POLARIZED DUAL BAND WIDE BEAM
 

Regards,

Ovais

[MichalK]

Yes we are using external antena models. Thanks, I will try the command with specifying antenna type (for older APs - 7522 etc it wasn't necessary). But it still not solve main issue with ignoring configured power values.

[Ovais_Qayyum]

Hi Michal,

It does show regulatory info, please see the following output from release 7.5.2.0:

Lab-VX#show wire regulatory device-type ap410i ca
--------------------------------------------------------------------------------
  #  Channel Set Power(mW) Power (dBm) Placement      DFS          CAC(mins)
--------------------------------------------------------------------------------
  1   1-11        4000      36          Indoor    Not Required   0
  2   36-48       1000      30          Indoor    Not Required   0
  3   52-64       1000      30          Indoor    Required       1
  4   100-116     1000      30          Indoor    Required       1
  5   120-128     1000      30          Indoor    Required       1
  6   132-144     1000      30          Indoor    Required       1
  7   149-165     4000      36          Indoor    Not Required   0
-------------------------------------------------------------------------------- 

Are you using 410e/310e? For the external antenna AP versions you need to specify antenna in the same command to get the regulatory info.

Regards,

Ovais