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On Prem Cloud IQ Controller - Roaming through Sites not working

On Prem Cloud IQ Controller - Roaming through Sites not working

fabius
New Contributor II

Hello

We have different sites in our ON Prem Cloud IQ Controller. We would like to know, if roaming from one AP in Site A to the other AP in Site B would work with default settings or we have to adjust something that this will work. We have set the sites for locations with different WiFi settings (AP Device Groups are using the Same SSID).

Site A:

SSID1: abc
SSID2: xiq

Site B:

SSID1: abc
SSID2: bam

When now a client roams from site a to site b with connected SSID1: abc, the client stays connected until the client loses his connectivity to Site A AccessPoint. It doesn't mater, if the client is under the next AccessPoint under Site B. So, what happens is, that he loses connectivity. Then i connect to abc SSID on Site B AP and i can walk back to the room which is in Site A and the same happends to the client.

I think this is a expected behavior right? And if yes, how can i solve such roaming issues?

Best, Fab

1 REPLY 1

AntonScholz
New Contributor II

Hi Fabius,
in XIQ-C each Site is a single roaming-area. You can't roam from one site to another. This is not part of the design.

Regards

Anton

GTM-P2G8KFN