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users connected to the VX9000 and AP7522 cannot connect to the internet

users connected to the VX9000 and AP7522 cannot connect to the internet

boy141
New Contributor II
Hi All,

For the last 362 days, users can connect to the wireless and everything is fine. My hardware is the VX9000 and the AP7522. They are getting IP addresses, but cannot connect out. The wireless AP are connected through VLAN16. The switch port is tagged VLAN16. I plug in my laptop into the switch port, and I get internet traffic. It's the APs that cannot communicate out.
1 ACCEPTED SOLUTION

boy141
New Contributor II
Folks, updating you on the case. We found that 1 of the APs was faulty and decided to reserve the IP addresses. I factory reset it, hung it back up, let the controller control it and it happened again. Will DOA it now.

View solution in original post

18 REPLIES 18

namanjohnson101
New Contributor

hello,

thanks for your help and sharing this link this is really helpfull or informative for me this helps me to solved my issue

thanks and regards

ckelly
Extreme Employee
Very strange failure mode, but glad you got it figured out.

boy141
New Contributor II
Folks, updating you on the case. We found that 1 of the APs was faulty and decided to reserve the IP addresses. I factory reset it, hung it back up, let the controller control it and it happened again. Will DOA it now.

ckelly
Extreme Employee
Also, to rule out any issues with the current Fusion drivers on the MC's, can you try taking some other non-MC device and try associating the same WLAN and see if you get the same behavior.
GTM-P2G8KFN