wing 5.8.5 reports AP's as down but they are not

[Phil_storey]

Hi All
We had a power outage last week, some parts of the network stayed up on the UPS and others the UPS's failed after 20 mins. since then the RFS shows that some of the AP's are down, but they have clients connected, I can get onto the AP's being shown as down via the AP's ip address, I have reset the units, but the RFS ( wing 5.8.5 ) still shows as down ?
I have also restarted the RFS units as well.
now Im confused ( Oh no I'm always confused , thats normal )

[Daniel_Mejia]

Hi Phil,

As Andy expressed and Rob alluded to. Please verify the AP adoption status and that they show adopted and configured.

[RobertZ]

Phil once you're in via putty ( CLI) in the AP's/RFS also share the output of command 'show version' for both.

[aholden]

Hi Phil the RFS showing some APs are down, is pointing to an adoption issue. If you log into the controllers CLI, ans do a "show adoption offline", do the 'DOWN APs show up?. You can also log directly into the AP and enter "show adoption st". It will tell you the AP is not adopted.

The AP will be able to handle users if all the VLANS are locally bridged. In this configuration, the WLAN does not require any of the CONTROLLER's resource.

The Adoption issue will require some investigation. If the AP is on a VLAN different from the Controller, it will nee an "controller host" entry to point back to the Controller