A2 f/w 3.03.02.0002 Reset with 'ssh_send_thread' Error

[FAQ_User]

Article ID: 14716

Products
A2-Series, firmware 2.01.10.0001 through 3.03.03.0003

Symptoms
Manager unit reset.
The current.log (5487) shows a reset event with "

code:

ssh_send_thread

" BackTrace and "

code:

osapi.c(955)

" last reset reason; for example:<57> JUN 21 10:10:18 2012 STK1 BOOT[134213120]: bootos.c(584) 43 %%
Start of Code - Build:03.03.02.0002 Date:Wed Sep 7 10:28:29 2011
BackTrace-0x00019e2c: sysReboot (0x19e2c) + 0x0
BackTrace-0x000255e8: SwitchReset (0x25560) + 0x88
BackTrace-0x0002144c: log_error_nvram (0x2136c) + 0xe0
BackTrace-0x0003461c: osapiFree (0x34470) + 0x1ac
BackTrace-0x007f3b9c: ssh_sys_exit (0x7f3118) + 0xa84
BackTrace-0x007f0690: ssh_exit (0x7efe70) + 0x820
BackTrace-0x007f1bbc: ssh_send_thread (0x7f09f4) + 0x11c8
BackTrace-0x007f0f34: ssh_send_thread (0x7f09f4) + 0x540
BackTrace-0x007f7e80: sshd_undoquit (0x7f7cb0) + 0x1d0
BackTrace-0x009bbe9c: vxTaskEntry (0x9bbe34) + 0x68
<110> JUN 21 10:11:20 2012 STK1 BOOT[97951016]: edb_bxs_api.c(311) 54 %%
Last switch reset caused by osapi.c(955): Error code 0x034c07c0, after 12882009 secondSolution
Upgrade to firmware 3.03.04.0003 or higher.
Release notes state, in the '

code:

Changes and Enhancements in 3.03.04.0003

' section:

code:

14418, 14859

&

code:

17246

code:

Corrected issues with Telnet and SSH that could result in a reset or hang condition.

See also: 13524.