Article ID: 11562
Products
G-Series, firmware 6.03.00.0022 and lower
Changes
Configured Simple Network Time Protocol ('set sntp...').
Did
not configure a host IP address ('set ip address...').
Symptoms
SNTP is not functioning.
Cause
With earlier firmware; SNTP operation requires the presence of a host IP address, and setting up a routed interface is not a functional substitute.
Solution/Workaround
Upgrade to firmware 6.03.01.0008 or higher, and then specify the existing router loopback address or an existing local routed interface as the "SNTP interface" (i.e. 'set sntp interface {loopback
loop-ID | vlan
vlan-ID}').
Pre-upgrade workaround:
Best practice calls for building a management VLAN and configuring a host IP address that corresponds to that VLAN (
5573).