K-Series Line Card fails to Initialize

[FAQ_User]

Article ID: 14172

Products
K-Series

Changes
The system is attempting to initialize all line cards, during system boot.

Symptoms
A line card is failing boot initialization.
The system tries to initialize the line card four times before finally leaving it shut down.

The sample diagnostic log sequence ('show support') below outlines four initialization attempts for a line card which in this case ultimately all fail due to an inability of the card to Phase Lock Loop (PLL). In "initialization failure" scenarios the failure reason will vary but the log messages document the failure reason, then up to three restart sequences.

==============================================================================
Message 83/229 Syslog Message 07.31.02.0008 08/31/2011 16:58:51
<3>System[11]Completed - Shutdown of the line card in slot 7 (KT2006-02
24 pn 9404352, sn 112406745745 )

. . .

==============================================================================
Message 89/229 Syslog Message 07.31.02.0008 08/31/2011 16:58:42
<3>System[11]Initiated - Initialization of the line card in slot 7

. . .

==============================================================================
Message 96/229 Syslog Message 07.31.02.0008 08/31/2011 16:58:32
<3>System[11]Initiated - Initialization of the line card in slot 7

. . .

==============================================================================
Message 104/229 Syslog Message 07.31.02.0008 08/31/2011 16:58:21
<3>System[11]Initiated - Initialization of the line card in slot 7

. . .

==============================================================================
Message 110/229 Syslog Message 07.31.02.0008 08/31/2011 16:57:59
<3>System[11]Completed - Shutdown of the line card in slot 7 (KT2006-02
24 pn 9404352, sn 112406745745 )

==============================================================================
Message 111/229 Syslog Message 07.31.02.0008 08/31/2011 16:57:56
<3>System[11]Initiated - Shutdown of the line card in slot 7 (KT2006-02
24 pn 9404352, sn 112406745745 )

==============================================================================
Message 112/229 Syslog Message 07.31.02.0008 08/31/2011 16:57:56
<3>System[11]Restarting the line card in slot 7 ( KT2006-0224 pn 9404352
, sn 112406745745 ) due to a detected failure

==============================================================================
Message 113/229 Syslog Message 07.31.02.0008 08/31/2011 16:57:55
<3>NIM[11.tNismProc]Line card in slot 7 ( KT2006-0224 pn 9404352, sn 11
2406745745 ) initialization failure... Failed to configure switch chip.
(0x00000001,0x00000000)

==============================================================================
Message 114/229 Syslog Message 07.31.02.0008 08/31/2011 16:57:55
<3>Fuji[11.tNismProc]fujiInit: Fuji 12 init failed.

==============================================================================
Message 115/229 Syslog Message 07.31.02.0008 08/31/2011 16:57:55
<3>Fuji[11.tNismProc]fujiInitChip: Fuji 12 BigMAC's XGXS core Tx PLL is
not locked.

==============================================================================
Message 116/229 Syslog Message 07.31.02.0008 08/31/2011 16:57:50
<3>System[11]Initiated - Initialization of the line card in slot 7
Solution
Please contact the GTAC for assistance.