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New partner portal and GTAC

New partner portal and GTAC

LeoP1
Contributor

‎07-13-2017 05:17 PM

Greetings guys,

With the new Partner Portal coming alive today, I'm getting some issues...

Some service contracts are missing, some customers are missing at the download validation (even with active contracts), missing access to the Demokit Downloads...

The 0800 phone is not working today from Brazil...

Who should I contact to solve these issues?

Regards,

-Leo
0 Kudos
5 REPLIES 5

LeoP1
Contributor

‎07-13-2017 05:30 PM

Hi Drew!

I'm now able to access again!

Thanks!

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LeoP1
Contributor
In response to LeoP1

‎07-13-2017 05:30 PM

Hi Drew,

Now it seems to be working now! Thanks!
0 Kudos

Drew_C
Valued Contributor III
In response to LeoP1

‎07-13-2017 05:30 PM

Are you still having trouble with the 800 number? I asked someone to check and he says it appears to be working.
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Drew_C
Valued Contributor III
In response to LeoP1

‎07-13-2017 05:30 PM

You may see some more disruptions early next week, but we'll try to keep those to a minimum. If you have problems, let us know!
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GTM-P2G8KFN