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Support lookup by serial number

Support lookup by serial number

Mark_B
New Contributor

Is there a way through the Extreme Networks portal to look up a serial number and find out the support information on that equipment?  I do not have contract information.

1 ACCEPTED SOLUTION

Alexandr_P
Valued Contributor

Hello!

 

Best way I was find - it’s try to open case and in section “check serial number” you will see - support and warranty active or not and till what term.

 

Thank you!

View solution in original post

2 REPLIES 2

Mark_B
New Contributor

Great Alexandr!  I appreciate your help and can now access the information I need.

Alexandr_P
Valued Contributor

Hello!

 

Best way I was find - it’s try to open case and in section “check serial number” you will see - support and warranty active or not and till what term.

 

Thank you!

GTM-P2G8KFN