Wireless Planner / RF Planner login Fail

[Andre_Brits_Kan]

Hi Community

I have an issue logging into the RF Planner tool.
My credentials worked fine last week but this week it claims "Invalid credentials".

I have been in contact with another two engineers and they are experiencing the same issue.
Both of them could still login last week but today they also recieve "Invalid Credentials"

Does anyone else have the same issue with the tool??

(I am desperately needing to complete some plans) 

[Uziel_Blanco]

Si, ayer en la noche pude por fin acceder a la plataforma correctamente, pero parte de la información que ya había guardado se perdió.

[Jason1]

Thomas and Uziel,

This is being looked into and we will update this thread with more information as soon as possible.

Thank you,
Jason

[Thomas_Wu]

Hi, Community,

I have an issue with logging into the RF Planner Tool. My credentials worked fineI last hour but it claim " invalid credentials" when I try to login now. it has any use or number of created plan limitation ?

Regards ,
Thomas

[Uziel_Blanco]

I have too the problem with "invalid credentials" 

[Andre_Brits_Kan]

All working yes thank you Jason