contract support

[Elba_Garcia]

Hello! I have a doubt about the contract support, Does the support option
Next Business Day (NBD) AHR includes support in software and TAC?

[Elba_Garcia]

¡Hello, Brandon! Thanks a lot for your answer, does the Next Business Day (NBD) AHR have any limitations on the replacement of parts?, such as parts, frecuency or any other. Regards Elba

[BrandonC]

There should not be any limitations on frequency of use for the NBD AHR contract. However, you will need to work with GTAC to verify that there is a hardware failure that warrants a replacement.

-Brandon

[BrandonC]

Hi Elba,

Yes, an NBD AHR contract does include software and TAC support.

-Brandon