cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

Could anyone explain me more details about warranty policy :"Ltd. Lifetime Warranty with express Advanced Hardware Replacement-2 "?

Could anyone explain me more details about warranty policy :"Ltd. Lifetime Warranty with express Advanced Hardware Replacement-2 "?

Son_Nguyen2
New Contributor III
Could anyone explain me more details about warranty policy :"Ltd. Lifetime Warranty with express Advanced Hardware Replacement-2 " of all products?

How long does "limited lifetime" of each products mean?
4 REPLIES 4

Zdeněk_Pala
Extreme Employee
I believe this can help you: http://learn.extremenetworks.com/rs/extreme/images/Combined_Warranty.pdf

There are products and warranty terms.

Regards

Z.
Regards Zdeněk Pala

This document is very helpful and adequate. Thank you very much!

James_Worthingt
Extreme Employee
Per published Extreme Warranty information:

Warranty Duration ā€“ Product Lifetime ā€” Except where otherwise defined, a period of time commencing on the Warranty Start Date from Extreme (see below) and ending on five years from the Productā€™s announced end-of-sale date in accordance with Extremeā€™s End of Life policy described at: http://www.extremenetworks.com/support/policies/end-of-life-policy/. For purposes of further clarity, end-of-sale dates are defined in the Extreme End of Life Policy. Extreme Wireless Controllers Product Lifetime warranty duration is one year from the Productā€™s end-of-sale date.

Thank you so much, James Worthington. I understand more clearly now.
GTM-P2G8KFN