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extreme 450e booting problem

extreme 450e booting problem

ahmed_Ahmed
New Contributor

At the beginning it was a problem with my switch Fans
then Then the switch turned off
and i can't have an acces to my switch
i tried to booting the switch with this soltion
https://extremeportal.force.com/ExtrArticleDetail?an=000074969
but without result
If I try to install EXOS (summitX-15.3.3.5.xos) from bootrom it failed with the following error :

download: The image you attempted to load is either not a recovery image or it may be corrupted. Please try again.

8992d155b51a46dfa48e4d10ceab61d4_RackMultipart20170802-32755-h6gdgg-Captureextrem_inline.png

 

 

 

5 REPLIES 5

Ram3
New Contributor II
Looks like a hardware failure. Unable to upgrade from BootROM. Raise a GTAC case to process an RMA

ahmed_Ahmed
New Contributor
boot 3 doesn't work too

Patrick_Voss
Contributor
Ahmed,

Based on experience and the fact that you have already tried to reload EXOS through the bootrom we believe this is a hardware issue. You can try to get into the bootrom and type in "boot 3" to see if the diagnostic partition is still active. If that doesn't work then I confirm what Brandon said.

ahmed_Ahmed
New Contributor
but can we assert that this is a hardware failure 
GTM-P2G8KFN