Extreme Networks

AndyD · 08-25-2023

Hi,Attempted to onboard a (second hand) AP230 and received the following:"The following devices failed:""02301407220747 The device appears to be in use by another VIQ"Presumably, the previous owner has neglected to remove from their network. Is the...

AndyD · 07-18-2022

Hi,I have just added an Aerohive AP230 to our ExtremeCloud IQ Pilot and the O/S Version is shown as 6.2.1.0 (6.2r1a) however, whichever O/S version I attempt to update to I see "Device Update Failed", then "The Aerohive device was unable to save the ...

AndyD · 09-04-2023

Hi Brent,Thanks for your quick reply, much appreciated. I've emailed Sam, no response yet..., in the meantime, what does "employee reading" mean and who is TAC? Yes, we have XiQ licences.Thanks, Andy

AndyD · 07-20-2022

I have now resolved this issue by downloading the latest firmware (10.4r.3) from the Extreme Portal and updating the AP230 via the Web UI.Note - I did have to enable "Allow sites to be reloaded in Internet Explorer mode (IE mode)" in Edge and then se...

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Onboarding Device "...in use by another VIQ"

Updating AP230 Failed

Re: Onboarding Device "...in use by another VIQ"

RE: Updating AP230 Failed