I did EXACTLY what was in the Doc and the export did not have the serial #’s in the CVS export and I had to open a ticket and MANUALLY add them to NG.
The DOC is wrong because it does not tell your to MAKE SURE YOU HAVE YOUR SERIAL #s.
Buyer be war...
Do not use this document. It is not correct. It is not for the current version you will see on line. They do not tell you to MAKE SURE YOU HAVE ALL YOUR SERIAL NUMBERS. This document was put together by sales and is not correct.