I created a new test account, once inside a policy and a location and purchased a new AP121 which I added in HiveManager. I don't see the SSID I created hence I can't use the AP.
Why could that be?
Thank you very much, I received the firmwares I needed and device is finally working!! In case someone else faces this problem I had to: manually update to 6.1r6manually update to 6.2r1manually update to 6.5r3manually update to 6.5r12delete the devic...
Hello, Thank you Ashley and Brian for your responses. I'm not familiar with CAPWAP sessions or opening or closing ports, my fiber connection doesn't have a firewall so its a direct connection. I don’t know who can help me here. Cliking somewhere I’m ...
Thank you BJ Stahlin. I'm totally lost here. The device does restart when I restart it from the cloud, so I guess the communication is working. Also it shows a white light. On the 2 error indicators (the "device Update Failed" and the red exclamation...
