We're Migrating The Hub to a New Provider!

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  • Announcement
  • Updated 2 days ago
Hello Community,
I'm excited to share the news that we'll be migrating The Hub to a new community platform next month! The provider we've decided to go with is inSided.

We'll be making this change on November 29th. As such, the current GetSatisfaction community will become read-only on the evening of November 26 so that we can migrate everything (and everyone) over. Your account, points, posts, and comments will transfer. This change comes with a handful of awesome and frequently-requested new features, including a new gamification system for earning recognition among your peers.

I'll post an FAQ in a few weeks to help answer any questions or concerns. We'll also have tutorials and guides prepared to make this transition as smooth as possible.

In the meantime, I'm happy to answer any questions you may have. Glad to have all of you along for the ride!

Thanks,
-Drew
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Drew C., Community Manager

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  • Excited

Posted 2 weeks ago

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Drew C., Community Manager

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To our customers and partners reading this, there may be an opportunity to beta-test and sanity check the new community. I'll contact some of our top contributors when I know what my options are.

To our employees reading this, you'll get to see the new community a little early. There will be some internal communication about that later as well.
(Edited)
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Brad Parker, Technical Support Engineer

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Hey Drew,

That's really exciting news. I can't wait to test it out! What sort of other benefits do you see coming down the pike with the change?

Brad
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Ronald Dvorak, Embassador

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gamification system

microtransactions and season pass confirmed :-)
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Drew C., Community Manager

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We're not that $game_developer!
:)
(Edited)
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EtherMAN, Embassador

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LOL
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Brad Parker, Technical Support Engineer

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The intent is to provide hub users with a sense of pride and accomplishment.