@alex franceAt this point in time we would need to know what state or country you are located in.
As these devices were purchased on ebay, the local sales engineer must handle the reassignment of devices, and knowing at least what state you are in wi...
Leith,Can you provide us with your manager information? Examples would be if it is Classic, Online/On-Premise, or XIQ, Online or On-Premise? There should be a VHM ID as well, for Classic this would be a mix of letters and numbers, for XIQ it would be...
Leith,That firmware will not talk to the Extreme Cloud IQ. It would need to be jumped to 6.5r10 and a TFTP server would be the best way to do this. Leo provided the commands, the file would be AP340-6.5r10.img.SUntil the firmware is updated, very lit...
Leith,If you run the command "show version" inside the AP, would you be so kind as to share what firmware version the AP is on? There are a few different ways to update the firmware, but it would help to know what firmware you are currently trying to...
