Getting AP340 Into ExtremecloudIQ

[LeithC]

I have managed to get the AP into the device manger screen with the serial.  But the AP is not talking with ExtremecloudIQ.

What else do I need to do?

Thanks.

[LeithC]

I can't seem to get most of these commands working in SSH.

Most commands come up with this similar error.
^-- unknown keyword or invalid input

I'm able to get down to Ping google.com of the guide in which I can't progress further, and just to let you know the ping is successful.

Please let me know what else I can do.

[jwerner]

Leith,

If you run the command "show version" inside the AP, would you be so kind as to share what firmware version the AP is on? There are a few different ways to update the firmware, but it would help to know what firmware you are currently trying to move away from.

For the on boarding, would you be able to share the output of "show capwap client"?

You are welcome to message the results to me if you are not comfortable posting them here.

[LeithC]

Hi @jwerner thanks for your reply.

Here's what ​show version says:

Version: HiveOS 3.4r4 release
Build time: Thu May 20 04:14:19 UTC 2010
Platform: HiveAP340_n
LED PIC ver: v1.0.2
PoE PIC ver: v1.0.0
TPM ver: v1.2.17.3


Here's what capwap shows:

CAPWAP client: Enabled
RUN state: Connected to the CAPWAP server
CAPWAP client IP: 192.168.1.162
CAPWAP server IP: 192.168.1.162
HiveManager Primary Name:192.168.1.162
HiveManager Backup Name:
Virtual HiveManager Name:
Server destination Port: 12222
CAPWAP send event: Enabled
CAPWAP DTLS state: Disabled
CAPWAP DTLS negotiation: Enabled
Discovery interval: 5 seconds
Heartbeat interval: 30 seconds
Max discovery interval: 10 seconds
Neighbor dead interval:105 seconds
Silent interval: 15 seconds
Wait join interval: 60 seconds
Discovery count: 0
Max discovery count: 3
Retransmit count: 0
Max retransmit count: 2
Keepalives lost/sent: 0/22
Event packet drop due to buffer shortage: 0
Event packet drop due to loss connection: 4

[jwerner]

Leith,

That firmware will not talk to the Extreme Cloud IQ. It would need to be jumped to 6.5r10 and a TFTP server would be the best way to do this. Leo provided the commands, the file would be AP340-6.5r10.img.S

Until the firmware is updated, very little can be done to get it to talk to the Extreme Cloud IQ.

[LeithC]

So I would need to save image tftp://ip-of-your-tftpserver:/AP340-6.5r10.img.S the only issue with this is I would need to get a copy of the firmware, which I was told can only be gotten via Extreme Cloud IQ witch is why I'm going down this rollercoaster.