AP Stake Record Found

[Weskidoo]

I recently Purchased 2 Aerohive AP’s One AP650 With the serial number (06501903150062) and another AP230 with the serial number ( 02301705160494) Both are giving me the error “A stake record of the device was found in the redirector.” when I try and add them to my Extreme Cloud. If someone could clear the Stake record for both AP’s I would be forever Grateful. 

[SamPirok]

Hi Torben, thanks for letting me know, that device should be free to add to your device inventory now. Please let me know if you have any further issues adding that AP. 

[torben-l]

I am trying to add an AP to Hivemanager, but get this error: 01301505070623 stake record of the device was found in the redirector. Can you help me, too?

[SamPirok]

Hi BobG, thank you for reaching out, I’ve emailed you directly with a quick question so I can free those devices up for you. 

[BobG]

Hi Sam,

  We have the same issue. A stake record of the device was found in the redirector.

We have 5 access points and only 3 would add to Extreme Cloud IQ.

The 2 access points getting the stake record error are serials:

• 03052005261113 A stake record of the device was found in the redirector.
• 03052005261131 A stake record of the device was found in the redirector.

Would you please free them up so I may add them?