08-21-2019 10:05 PM
Hi,
I'm currently testing at home with an AP122 using Hivemanger Connect. I have some previous familiarity with Aerohive products and HIvemanger. I have a 300Mbps down connection and home and when connected to my standard wireless router I typically average between 280-290 Mbps down. While testing with the AP122, I originally was topping out at around 150Mbps, but have gotten this up to 200Mbps by adjusting the 5Ghz channel width from 20Mhz to 80Mhz. I'm wondering if there's anything else that I'm missing that is preventing me from reaching higher speeds. The Aerohive access point is in the same room that I'm testing from while the router is downstairs and I'm still pulling faster speeds from the router. Any insight would be appreciated. Thanks!
08-29-2019 06:49 PM
We would need to see some tech data from an AP122 to begin troubleshooting this with you. If you could please send tech data to me at communityhelp@aerohive.com, I will let you know what I find.
08-28-2019 02:35 PM
Hello everyone
I have the same problem with the ap122, but I do not even exceed 80Mbs (iperf -c ... w1m) The client is a win10 pro surface 5th 2x2: 2 (80MHz) Here below the connection, what did I miss? Thanks in advance. Phil
08-28-2019 12:53 PM
I'm very sorry to hear you're disappointed with our support, I hope we can do better for you in the future. Just to clarify my response on this post, there are other things I was going to check in the tech data besides interference, the tech data file pulls quite a bit of information. That said, a single AP in a home environment can experience interference from factors such as loud neighboring signals or environmental factors like water, glass, or metal. It absolutely may not be the case in your situation, but without data it's very hard for me to know that.
I would encourage you to open a technical support case so we can collect the data we need and investigate this to your satisfaction, it was not my intention to leave you without an answer here.
08-28-2019 12:32 PM
I totally agree with you.
In fact, the bottleneck I discovered when discussing the issue with support, was that the CPU load rised to almost 100% when I downloaded big-sized files from a local network storage. Also, CPU rised to almost 100% when performing iPerfs test from one PC to another through the AP.
To sum up, AP122 CPU is what it is, however, connection stability is really good in my opinion.