AP122 (roaming) Spotify and Sonos

[lukasz]

Hello, I have installed two AP122 in one SSID (whole configuration is in default mode). I have problem with Sonos (wireless speakers) visibilty in Spotify app. I cannot figure out why it is invisible - maybe some broadcast/multicast is blocking on AeroHive firewall. Maybe someon has the same problem. As a mention everything works great on Arubas...

[jerrygen]

Hi lukasz,

Your AP122s are likely blocking the multicast/broadcast traffic that Sonos and Spotify Connect use for discovery. By default, many enterprise APs filter or limit this traffic between access points, which is why it works fine on Aruba but not here.

In Aerohive/HiveManager, check your SSID settings and turn off Client Isolation. Make sure multicast forwarding is enabled or set “Broadcast Filtering” to off. If IGMP Snooping is on, try disabling it, as Sonos discovery can break with it enabled.

After making these changes, reboot your APs and Sonos devices — they should then show up in your Spotify premium app.

Regards

[samantha_lynn · Accepted solution]

I would agree that sounds like an issue between the Sonos speakers and the Spotify protocols. I would look in to Sonos documentation and maybe see if Spotify support or documentation has any recommendations or extra steps you need to take for these devices.

[lukasz]

Maybe these is connected with Spotify Connect protocols...something is block or whothever, how to check that?

[lukasz]

Both, Sonos Playbar and Sonos SUB get IP address and I can connect to them by IP and check status. Other thing Sonos Playbar is connected directly by fibreotpics cable to the TV and cooperate with Sonos SUB (conncted wireless). Sonos has got thier own app Sonos App for Androdi, IOS and Windows and everything works ok through these app (also Spotify client opened through these app).

Spotify works great with chromecast devices like GGMM, Google home etc. and see these devices. Only Sonos devices are invisible for these app.