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AP122 turns irresponsive when upload config / upgrade firmware / reboot.

AP122 turns irresponsive when upload config / upgrade firmware / reboot.

sergi_dupe
New Contributor III

Everytime I upload any configuration, upgrade the firmware of my AP122 or a simply reboot, the AP losses the connection with HiveManager and the status led of the AP turns orange. Then the AP keeps irresponsive and the only solution is to push the reset button of the AP or perform a 'reset config' command through CLI.

25 REPLIES 25

samantha_lynn
Esteemed Contributor III

I'm very glad things are working for you again, thanks very much for letting me know. I'm happy to help any time, please don't hesitate to reach out in the future if you need anything further!

sergi_dupe
New Contributor III

Dear Sam,

Sorry for the delay in the response. I've changed my Internet Service Provider and it has been a very slow process.

Back on the job again, I've been testing the AP uploading delta and complete configs as well as upgrading the firmware. Seems that everything works nice again!! No connection losses or weird behaviours.

 

It has been a very long process but I really appreciate also your patience and help.

Really appreciate!

 

 

Best regards!

samantha_lynn
Esteemed Contributor III

Thanks, I got it this time and responded, I think we're almost there! Thanks for your patience and for getting that confirmation for us, I know it's been a long process but I really appreciate you working with us on this.

sergi_dupe
New Contributor III

Hi Sam,

I've sent it to communityhelp@aerohive.com.

 

Regards

GTM-P2G8KFN