AP122 turns irresponsive when upload config / upgrade firmware / reboot.

[sergi_dupe]

Everytime I upload any configuration, upgrade the firmware of my AP122 or a simply reboot, the AP losses the connection with HiveManager and the status led of the AP turns orange. Then the AP keeps irresponsive and the only solution is to push the reset button of the AP or perform a 'reset config' command through CLI.

[samantha_lynn]

Could you SSH in to the AP and run the following debugs:

_debug capwap info

_debug capwap basic

_debug capwap stat

Then replicate the issue (push an update, wait for it to disconnect). Once you've done that I want to pull tech data from the AP so we can see why it's loosing connection with the HM. This is a link to a guide that reviews how to collect tech data from the CLI of an AP-

https://thehivecommunity.aerohive.com/s/article/Collecting-Tech-Data-via-CLI

If you could email me the tech data at communityhelp@aerohvie.com, I'll review it for you and let you know the next steps.